We make moving across borders feel like a private service, because it should be.
Lettsgoo started in Portsmouth with a simple frustration: world travel was being sold like a price comparison, not a craft. We wanted to bring back the concierge, the kind of service where one person knows your trip, owns it, and answers the phone when something breaks.
To make every step of international travel feel handled.
We won't be the cheapest, and we won't pretend to be. We will be the team that gets you the visa, gets you the hotel, gets you to the gate, and gets you home, with fewer surprises and better stories.
If something can be automated honestly, we automate it. If something needs a human, you get one. That balance is the whole company.
The Lettsgoo promise
One senior consultant per traveler. Honest scoping before you pay. Real numbers, real timelines, real backup if something goes sideways.
- Quoted prices include everything, no surprise fees.
- Honest "no" if we don't think we can serve you well.
- Records kept for every traveler, not every transaction.
Four principles we don't break.
You can read these on a hundred agency websites, we actually live by them.
Honesty before fees
If your case is weak, we'll tell you before we take your money, and we'll show you what to fix first. Most agencies won't. We do, because the second visa is harder than the first.
Craft, not throughput
We deliberately cap how many trips we handle each month. Less volume, more attention. The goal is your trip going right, not our pipeline going up.
Always a human
You will always have a phone number, an email, and a name of the consultant on your case. No tickets, no queues, no "your inquiry is important to us."
Local-first thinking
Portsmouth-based, globally networked. We know the consulate timings, the VFS quirks, and the cards that actually work in your destination, because we travel on them ourselves.